Shipping & Returns
All of our product offerings are created in our Virginia Beach, VA production facility when you place your order so that your purchase is made just for you. It takes 7-10 business days for any order to go through production before it is shipped out.
That is, of course, with the exception of LIMITED TIME DESIGNS. These orders are available for purchase on the website for two to four weeks only. We will then close out the order and start our process of printing those items in bulk during a 7-14 day production window. These orders will begin shipping out on the ship date provided on each Limited Time Design. Please note: if you order more than one Limited Time Design, your entire order will ship out based on the latest shipping date.
Currently you will be given USPS priority shipping as options for shipping. We do deliver to P.O. boxes and APO addresses via USPS. UPS DOES NOT ship to P.O. boxes. We also ship internationally but please keep in mind that both the shipping rates and shipping times will vary depending on your location.
Also be mindful that import taxes vary from country to country. Please contact the customs department for the country you are having your package delivered to (international orders) if you have any concerns regarding customs/duty taxes. It is the responsibility of the recipient to pay any VAT taxes, duty/customs taxes on good purchased outside of the country that the package is being delivered to.
How we handle returns
We accept exchanges within two (2) weeks of your SHIP date. If it is a Limited Time Design and the product is still available for purchase, we are happy to exchange. If not, we can issue a store credit for a different design option.
We only ask that these items are not worn or washed because those cannot be accepted.
To make an exchange, contact our customer service department at (This email address is being protected from spambots. You need JavaScript enabled to view it.) to request a Return Authorization Number (RMA), then please send back the item with the original invoice (if you still have it) and a note explaining the changes you would like us to make.
